Annulation

Last updated: 12 November 2026. This is part of our booking terms and conditions.

Cancellations & No-Shows

All cancellations must be submitted to us in writing and take effect from the date we receive and acknowledge them. Bookings that are cancelled, shortened, or reduced in the number of participants are subject to the following cancellation and no-show fees, charged as a percentage of the total tour price based on how much notice you give before departure.

All cancellations or amendments must be submitted in writing or by email to be effective. For non-provisional bookings, the following terms apply:

Deposit Requirements

• Trips without domestic flights: A 15% deposit is required to secure the booking.
• Trips with domestic flights: A 30% deposit is required to secure the booking.

Cancellation Fees

• 61+ days prior to arrival: The 15% deposit is retained as a non-refundable booking fee.
• 60 to 31 days prior to arrival: 50% of the total invoice amount is due and payable.
• 30 days or less prior to arrival: 100% of the total invoice amount is due and payable.

If you fail to join a tour, join it after departure, or leave before its completion, no refund of the tour fare can be made. If your reason for cancelling falls within the terms of a travel insurance policy you hold, your insurer will normally refund any such charges to you directly, subject to your policy’s own terms.