Migration Venture Africa Ltd registered and incorporated in the United Republic of Tanzania.
Registered address: P.O.Box 8531, Elimu Street, Soweto Corner, Moshi, Kilimanjaro, United Republic of Tanzania
Certificate of Incorporation: No. 132525
Tax Identification Number: 132-954-011
Value Added Tax Payer registration number: 40-035060-J
These Terms and Conditions govern the relationship between the Client and Migration Venture Africa and apply in the following situations:
By booking a tour with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
These Terms and Conditions define the rights and responsibilities of both the Client and the Company in relation to all tours and travel services provided in Tanzania.
Migration Venture Africa confirms that:
To organize your tour arrangements, we may require personal information, including your full name, nationality, Passport details, Age, Dietary requirements, and Relevant medical information.
This information may be shared only with national park authorities, accommodation providers, airlines, or other relevant service providers, as necessary, for operational purposes related to your tour.
We are committed to handling your personal information responsibly and confidentially.
Official communication channels of Migration Venture Africa include:
Clients are advised to communicate only through our official channels to avoid fraud or impersonation by unauthorized third parties.
The booking process begins once you contact us by email, phone, WhatsApp, or through our website. A travel consultant will assist you with planning and organizing your tour.
Once the itinerary and arrangements are confirmed, an invoice will be issued for payment.
Your booking will be confirmed once the required deposit payment has been received in our account. Confirmation will be communicated by your designated travel consultant.
Unless otherwise agreed in writing, full payment for all tours must be completed no later than 14 days before the tour start date.
Failure to make payments on time may result in cancellation of the booking, and cancellation charges may apply.
Migration Venture Africa does not provide childcare or chaperone services.
If a booking is made by a travel agent, tour leader, or other representative on behalf of additional participants, that person shall act as the primary contact and shall be responsible for:
If these responsibilities cannot be accepted, each participant must communicate and book individually.
Once your booking is confirmed, tour prices shall remain unchanged except in cases where government taxes, park fees, concession fees, or other tourism-related charges are increased by Tanzanian authorities.
In such cases, clients will have the option to:
Clients may request itinerary changes. If the changes result in additional costs, such costs shall be paid by the Client.
No refunds will be issued for:
We reserve the right to make reasonable itinerary adjustments due to weather conditions, road accessibility, safety concerns, operational requirements, or circumstances beyond our control.
Whenever possible, clients will be informed promptly.
Requests to change travel dates must be submitted at least 60 days before the original departure date.
Cancellation of booking or failure to join a tour will result in retention of funds by Migration Venture Africa as described below:
Please note that some hotels, lodges, airlines, and third-party suppliers may impose higher cancellation penalties. Any additional non-refundable charges and bank transaction fees shall be deducted from the refund amount.
In the unlikely event that Migration Venture Africa cancels a tour for reasons within our control, clients will receive a full refund of all payments made to us.
Accommodation arrangements depend on the selected travel package and room occupancy preferences.
Single supplements may apply for clients requesting private rooms.
If a listed hotel becomes unavailable, we reserve the right to provide a similar alternative accommodation of equivalent standard.
Kilimanjaro climbing packages include shared tent accommodation unless otherwise arranged.
Single-tent accommodation may be available at an additional cost, except on routes where park regulations prohibit it.
Travel insurance is mandatory for all clients participating in our tours.
Your insurance policy should include coverage for:
For Kilimanjaro climbs, insurance must specifically cover high-altitude trekking up to 6,000 meters and helicopter evacuation.
Failure to provide adequate insurance may result in refusal to participate in the tour without refund.
We provide only general travel health information.
Clients are responsible for consulting a licensed medical professional regarding recommended vaccinations, medications, and health precautions before traveling to Tanzania.
Personal climbing gear is not included unless specifically stated in the package.
Clients are responsible for bringing suitable personal equipment. Equipment rental services may be available at an additional cost.
Our team reserves the right to inspect climbing equipment before the expedition begins to ensure safety standards are met.
We are not responsible for luggage lost, delayed, or damaged by airlines or third-party transportation providers.
Clients are responsible for safeguarding their personal belongings, including valuables, money, electronics, and travel documents.
Where requested, valuables may be stored securely in our company safe at the Client’s own risk and subject to agreement.
Migration Venture Africa shall not be held liable for delays, cancellations, losses, injuries, or failure to perform obligations resulting from circumstances beyond our reasonable control, including but not limited to:
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Republic of Tanzania.
